Privacy Policy
Effective Date: January 1, 2021
Last Updated: January 1, 2021This Privacy Policy explains how Our Company ("we," "us," or "this site") collects, uses, discloses, and protects your personal information when you use our VPS and VPN services (the "Services"). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our Services:
1.1 Personal Information
When you sign up for our Services or contact us, we may collect:
- Name
- Email address
- Payment information (e.g., credit card details, billing address)
- Contact details
1.2 Non-Personal Information
We may also collect non-personal information, such as:
- IP address
- Browser type
- Device information
- Operating system
- Log files (e.g., timestamps, usage data, traffic statistics)
1.3 VPN Usage Data
We do not log or monitor your VPN usage, including:
- Browsing history
- Traffic destination or metadata
- DNS queries
We operate a strict no-logs policy to ensure your privacy when using our VPN services.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide and maintain the Services
- To process payments and manage billing
- To respond to customer inquiries and provide support
- To improve and optimize our Services
- To detect and prevent fraudulent or unauthorized activities
- To comply with legal obligations and enforce our Terms of Service
3. Information Sharing and Disclosure
We do not sell or share your personal information with third parties, except in the following cases:
3.1 Legal Requirements
We may disclose your information if required by law or in response to valid legal processes, such as subpoenas or court orders.
3.2 Service Providers
We may share limited personal information with trusted service providers that assist us in delivering our Services (e.g., payment processors, data storage providers). These third parties are bound by confidentiality agreements and cannot use your information for purposes other than providing services to us.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner, subject to the terms of this Privacy Policy.
4. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. These measures include:
- Encryption of sensitive data
- Secure server storage
- Regular security assessments
- Limited access to your personal data by authorized personnel only
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. Once your information is no longer needed, we securely delete or anonymize it.
6. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request access to the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete personal data.
- Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.
- Data Portability: Request a copy of your personal data in a machine-readable format.
To exercise these rights, please contact us at [email protected].
7. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:
- Analyze website traffic and performance
- Customize your experience
- Remember your preferences
You can manage or disable cookies through your browser settings. However, some features of our website may not function properly without cookies.
8. Third-Party Links
Our website or Services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date. Continued use of our Services after changes indicates your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]
By using our Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Last Updated: January 1, 2021